Advertising watchdog is considering whether to look into company’s claims that it offers ‘unlimited one-day delivery’
Amazon is facing a potential investigation by the Advertising Standards Authority over complaints that its premium service is failing to deliver on time in the run-up to Christmas.
Amazon Prime claims to offer “unlimited one-day delivery” but customers have contacted the advertising regulator to say it is falling short of what is promised.
@AmazonUK 3 orders via Prime in a week all 3 delivered late and 1 is missing! Amazon have a rule of customers having to wait 3 days for an investigation to check with the courier where the order is. Won't bother renewing Prime
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